Shipping & Delivery Policy

At Linda & Paul Toronto, we are committed to delivering your order as quickly, safely, and efficiently as possible. This Shipping & Delivery Policy outlines important information regarding order processing, shipping times, delivery expectations, and customer responsibilities.

If you have any questions regarding shipping, please contact us at:

Email: info@lindapaultoronto.com

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully received.

Please note:

  • Orders are not processed on weekends or public holidays
  • During busy periods, promotions, or holidays, processing times may be slightly extended
  • Customers will receive a shipping confirmation email with tracking information once the order has been dispatched

We work hard to ensure all orders are prepared and shipped as quickly as possible.

Estimated Delivery Times

The average delivery time is approximately:

  • 3–7 business days depending on the destination country and shipping carrier

Please understand that delivery times are estimates and may vary due to:

  • Customs inspections
  • Local courier delays
  • Weather conditions
  • High seasonal demand
  • International transportation disruptions

While we aim to deliver within the estimated timeframe, Linda & Paul Toronto cannot guarantee exact delivery dates.

Shipping Origin

Orders may be shipped directly from our international suppliers or fulfillment centers.

As a result:

  • Packages may be shipped from overseas locations, including Asia
  • Customers may receive packages in separate shipments if multiple items are ordered
  • Import duties, customs fees, or local taxes may apply depending on your country’s regulations

Any customs charges or import taxes are the responsibility of the customer unless otherwise stated.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination
  • Package weight and size
  • Selected shipping method

Any applicable shipping fees will be clearly displayed before completing your purchase.

Occasionally, we may offer free shipping promotions on selected products or orders.

Tracking Information

Once your order has been shipped, you will receive an email containing:

  • Your tracking number
  • Shipping carrier information
  • Tracking link (if available)

Please allow some time for tracking updates to appear after shipment confirmation.

Delivery Responsibility

Customers are responsible for providing accurate shipping information during checkout.

Please note:

  • Linda & Paul Toronto is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer
  • Address correction requests must be submitted within 24 hours after placing the order
  • If tracking information confirms delivery, responsibility for the package transfers to the customer

If you believe your package has been lost or delayed, please contact the shipping carrier first before reaching out to us.

Delayed or Lost Packages

In rare cases, international shipments may experience delays beyond the estimated timeframe.

If your order has not arrived within a reasonable period, please contact us at:

Email: info@lindapaultoronto.com

We will do our best to assist you and investigate the shipment status with the carrier.

Contact Information

Linda & Paul Toronto
Email: info@lindapaultoronto.com